AdaionAdaion

Privacy Policy

  1. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA

      1. Contact details of data controller:
        1.  ADAION SMART GRID SOLUTIONS, S.L.
        2. Registered Office: SANTA LUCIA, 1 K - 18194 Churriana de la Vega (Granada), Spain
        3. VAT number (CIF): B56157639

    PROCESSING AND PURPOSE

    LEGAL BASIS

    STORAGE PERIOD

    Manage your registration and User preferences within the registered User area, as well as to provide you with the services of our website that you have requested.

    Execution of the contract

    6 years from the execution of the contract or after revocation of consent

    Manage the contracting of services that you acquire through the website or by other means (telephone, mail, etc).

    Execution of the contract

    6 years from the execution of the contract

    Adequately address and manage User queries, comments, incidents, or suggestions made through the means enabled on the Website.

    Consent

    2 years form the end of the communication

    Develop a Personalized Study and maintain communication with the User and manage the pre-contractual process until the formalization of the contract.

    Consent and, where appropriate, execution of the contract

    6 years from the execution of the contract or after revocation of consent

    Periodically send communications about services, events, and news related to the activities developed by ADAION through any means, including electronic ones.

    Consent

    Until revocation of consent or opposition to treatment

    Comply with legally established obligations, as well as verify compliance with contractual obligations, including fraud prevention and anti-money laundering.

    Legal obligation

    Throughout the duration of the contract and, after its completion, for 10 years

    Transfer of data to bodies and authorities, provided they are required in accordance with legal and regulatory provisions.

    Legal obligation

    For the time necessary to comply with the contractual relationship and, in any case, during the limitation periods required by current legislation.

    Ensure the proper use of our platform, preventing illicit or contrary uses to our policy, values, or current legal regulations, and may even unsubscribe you as a registered User.

    Legitimate interest

    For the time necessary to comply with the contractual relationship and, in any case, during the limitation periods required by current legislation.

    Manage the receipt of resumes received through the website and carry out the selection process.

    Consent

    1 year from the receipt of the resumé

    Manage suggestions, complaints, and inquiries about products and/or services purchased through our website.

    Legal obligation / Legitimate interés

    For the time necessary to comply with the contractual relationship and, in any case, during the limitation periods required by current legislation.

  2. POLICY SCOPE 

    When you access and use this website, participate in the blog, or use any other means that involve the processing of personal data, you commit to accepting this Privacy Policy, as well as the provisions contained in the Legal Notice and the Cookie Policy.

    ADAION provides you with information so that, prior to providing your personal data, you can access the Privacy Policy and any other relevant information regarding Data Protection.

  3. CORE PRINCIPLES

    • We will never request personal information unless it is truly necessary to provide the required services.
    • We will never share Users' personal information with anyone, except to comply with the law or with their explicit authorization.
    • We will never use your personal data for a purpose other than that stated in this privacy policy.

  4. HOW DO WE USE YOUR DATA?

    ADAION uses your data for the maintenance of some of our services, as well as for other purposes established in this Privacy Policy. 

    In particular, ADAION processes your personal data for the following purposes:

  5. WE WILL REQUEST YOUR DATA TO:

    • To register you as a client with ADAION.
    • To provide any of the services and/or products we offer.
    • To address queries, suggestions, complaints, etc., that you may submit to us.

  6. YOUR DATA WILL BE COMMUNICATED TO OTHER RECIPIENTS

    We guarantee that your data will only be transferred to:

    • Competent Public Authorities, Tax Agency, State Security Forces and Bodies, Judges, and Courts when the COMPANY has the legal obligation to provide them.
    • Financial entities in the case of financing the services provided.
    • Third parties necessary for the provision of the contracted service: transport companies, call centers, subcontracted professionals, etc.

    Under no circumstances are your personal data shared with third parties without obtaining your prior consent.

  7. HOW TO EXERCISE YOUR RIGHTS

    As the owner of the rights to your personal information, you have control over this data. In this way, we also ensure that the information is accurate and truthful.

    The rights you can exercise are:

    • Right of Access: you can check if at ADAION we are processing personal data concerning you
    • Right of Rectification and Deletion: you can access your personal information and request the rectification or deletion of your data when it is inaccurate or no longer necessary for the purposes for which it was collected.
    • Right to Object: you can object to the processing of your data unless, for compelling legitimate reasons or in the exercise or defense of possible claims, we keep them duly blocked for the corresponding periods as long as legal obligations persist.
    • Right to Limit Processing: you can request the limitation of the processing of your personal information while the accuracy or legality of your data is verified, during the exercise or defense of possible claims or litigation.
    • Right to Data Portability: you can request the portability of the data you have provided to another data controller, under certain circumstances

    You can exercise your rights free of charge.

    HOW CAN YOU COMPLAIN TO THE CONTROL AUTHORITY?

    If a User believes that there is a problem with how ADAION is processing their data, they can submit their complaints to ADAION or to the data protection supervisory authority, with the Spanish Data Protection Agency being the relevant authority in the case of Spain.

  8. SECURITY

    At ADAION, we maintain the highest security levels required by law to protect your personal data against accidental loss and unauthorized access, processing, or disclosure, taking into account the state of the technology, the nature of the data stored, and the risks to which they are exposed. When we receive your data, we use rigorous security procedures and functions to prevent unauthorized access.

    The actions described in this section aimed at ensuring an adequate level of security for the detected risk will include, if necessary, the following measures

    1. Pseudonymization and encryption of personal data..
    2. Measures capable of ensuring the permanent confidentiality, integrity, availability, and resilience of the systems and processing services.
    3. Measures capable of quickly restoring the availability and access to personal data in the event of a physical or technical incident..
    4. Existence of a regular verification, assessment, and evaluation process for the effectiveness of technical and organizational measures to ensure the security of processing.
    5. Periodic risk assessment of accidental or unlawful destruction, loss, or alteration of transmitted, stored, or otherwise processed personal data, or unauthorized communication or access to such data..
    6. Measures to ensure that anyone acting under the authority of ADAION and having access to personal data can only process such data following ADAION's instructions.

  9. CONFIDENCIALITY

    The personal data that may be collected will be treated with absolute confidentiality. We commit to keeping this information secret and guarantee the duty to keep it by taking all necessary measures to prevent its alteration, loss, and unauthorized processing or access, in accordance with applicable law.

  10. ACCEPTANCE AND CONSENT

    The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to their processing by ADAION in the manner and for the purposes indicated in this privacy policy.

  11. CHANGES TO THE PRIVACY POLICY

    ADAION reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In such cases, ADAION will announce the changes on this website with reasonable notice before they take effect.

  12. COMMERCIAL EMAILS

    In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, ADAION undertakes not to send commercial communications without duly identifying them.

  13. RESPONSIBILITY

    The User will be solely responsible for completing the forms with false, inaccurate, incomplete, or outdated data.

  14. COOKIES 

    Our website uses "cookies" to collect information about how the website is used. For more detailed information on how ADAION uses cookies, please refer to the Cookie Policy.

  15. DATA TRANSFERS TO THIRD COUNTRIES

    In the case of collaboration with providers who may have access to your data and will process the data on behalf of ADAION, the selection of such providers will follow a thorough compliance verification process to ensure proper control over data protection. In addition, a contract will be signed in which these providers undertake to apply appropriate technical and organizational measures, processing personal data only in accordance with the documented instructions of the joint controllers. If any of the data processors is located outside the European Economic Area, the joint controllers will enter into Standard Contractual Clauses with them, providing at all times adequate guarantees and protecting the access that such third parties may have to your data.

Latest version: July 2023